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Business Systems

Nexus CRM

Enterprise CRM with AI-Powered Insights

ElixirPhoenixEctoPostgreSQLReactTypeScriptPostHog AnalyticsPhoenix ChannelsDockerElixir/OTP
Nexus CRM

1Challenge

The original NestJS architecture hit scaling walls with real-time collaboration — WebSocket connections under load caused cascading failures, and Node.js single-threaded limitations bottlenecked concurrent operations across distributed teams.

2Solution

Migrated the entire backend from NestJS to Elixir/Phoenix, leveraging the BEAM VM for fault tolerance and Phoenix Channels for real-time collaboration at scale. Ecto handles complex relational queries with PostgreSQL, while Elixir processes manage per-user state with massive concurrency.

3Results

  • Migrated from NestJS to Elixir/Phoenix with zero downtime
  • Enterprise-scale Elixir codebase with fault-tolerant architecture
  • Dramatically increased WebSocket capacity via Phoenix Channels
  • AI-powered lead scoring and opportunity detection
  • Virtual office with real-time presence tracking

System Architecture

frontend
backend
database
service
external
ai
API callsLive updatesML inferenceEvents
React Frontend
TypeScript SPA
Phoenix API
Elixir REST + Channels
Phoenix Channels
Real-time PubSub
PostgreSQL + Ecto
Primary data store
PostHog
Analytics & insights
AI Engine
Lead scoring & predictions

Elixir/Phoenix architecture with fault-tolerant real-time collaboration

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