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Tell us about the project
Tell us what you're trying to build or fix, the tools you already use, and the constraint that matters most. You'll talk to the people doing the work.
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Questions
Common questions
What people usually ask before getting in touch.
01What's the typical project timeline?
It depends on scope, and we give you a timeline before work starts. We split projects into phases with milestones, so you can see progress along the way.
A website update or a campaign launch is a matter of weeks. A CRM with automation and marketing takes longer, because it includes training your team.
02Do you work with businesses outside Florida?
Yes. We're based in Fort Lauderdale and work with clients across the United States. Most of the work happens over video calls, screen sharing and project tools.
For South Florida clients we can also meet in person and work on site when needed.
03What does your process look like?
Four phases:
1. Discovery: we learn your goals, problems and current systems through interviews and a technical review.
2. Planning: we write a plan with timelines, deliverables and what we will measure. You approve it before we continue.
3. Build: a phased rollout with regular check-ins and room for changes.
4. Support: monitoring, training and fixes after launch.
04How much involvement is needed from our team?
Plan for 5-10 hours per week from key people while we build. That covers:
• A weekly 1-hour check-in
• Reviewing and approving work (2-3 hours)
• Content, access and business information (2-4 hours)
• Testing and feedback (1-2 hours)
We do the build, but your input decides whether it fits the way you work.
05What happens after implementation?
You choose one of three options:
1. Self-managed: we train your team, hand over documentation, and answer questions during the handover.
2. Ongoing support: a monthly retainer for fixes, updates and changes.
3. Shared: your team runs day-to-day work, and we handle quarterly reviews and larger updates.
You can switch between them later.
06Do you offer ongoing support?
Yes. Support is a monthly retainer covering maintenance, updates, security patches and monitoring. We agree response times and the channels you can reach us on when we set it up.
07How do you handle data security and privacy?
What we build uses:
• HTTPS for all traffic
• Two-factor authentication or SSO where the tools support it
• Backups
• Access limited to the people who need it
• NDAs where you need them
Compliance sign-off stays with your team. For healthcare, legal or finance work, we keep regulated data in the systems built for it and work within your existing security rules.
08What if we're already working with other vendors?
That is common. We can:
• Connect to your current systems and tools
• Work alongside your IT team or agency
• Fill specific gaps in your setup
• Give a second opinion on a proposal
If something already works, we build around it.
09Can you show us examples of similar projects?
Yes. Our case studies include:
• What we built and the tools we used
• Measured outcomes where we can document them
• Problems we ran into and how we solved them
• Public GitHub code where the work can be shown openly
During an introduction we'll point you to the ones closest to your project.