Skip to main content

We use cookies for analytics. Privacy

Partners / RingCentral

Business phone systems, set up and connected

We are a RingCentral® partner. We set up and migrate RingCentral phone systems, configure AI Receptionist™, and connect calls and texts to the CRM and tools the team already uses.

Discuss your setup
Our communication systems work
Products

What we set up

Three RingCentral products, configured for how calls come into the business.
RingEX™
RingCentral's AI communications platform. It includes AI Receptionist, a personal AI assistant for live transcription and summaries, and AI Conversation Expert (ACE) for conversation analytics.
AI Receptionist™ (AIR™)
Generative-AI call answering built into the RingCentral phone system and sold as an add-on. It answers calls, handles routine questions, routes calls by name, keyword or context, and sends follow-up texts with confirmations or scheduling links. It learns from your website, FAQs and documents.
RingCX™
An omnichannel contact center: voice, SMS/MMS, chat and email in one agent application, with AI coaching and conversation analytics. It launches from the RingCentral app and shares its directory and presence.
Our part

What we do

RingCentral provides the platform. We configure it for the business and keep it working.
  1. 01

    Setup and migration

    Number porting, moving off a legacy PBX or another VoIP provider, and configuring routing, queues and users.

  2. 02

    AI Receptionist configuration

    Training AIR on the business's website, FAQs and documents, then testing how it answers and routes real call types.

  3. 03

    CRM and tool integrations

    Connecting RingCentral to the CRM, calendar and other tools the team uses, so calls and messages are recorded there.

  4. 04

    Ongoing support

    Configuration changes, new users and troubleshooting after launch.

Industries

Common setups

Law firms
Intake calls answered and routed after hours.
Medical and dental
Appointment calls and scheduling links handled outside office hours, so front-desk staff can stay with patients.
Real estate
Listing inquiries answered and routed to the right agent.
Home services
Dispatch and scheduling calls covered while crews are on a job, with confirmation texts sent automatically.

Contact

Tell us about your phone setup

Send what you use today and where calls get missed. We will describe what a RingCentral setup would involve.

Get in touch
FAQ

Frequently asked questions

Setup, migration and AI Receptionist configuration for RingCentral.

Do I need to already have RingCentral to work with you?

No. We can get you set up on RingCentral from scratch, or take over configuration and integration work on an account you already have. Either way, the implementation, AI Receptionist setup and CRM integration are the same work.

What does RingCentral setup and migration include?

Porting your existing numbers (or provisioning new ones), migrating off a legacy PBX or another VoIP provider, configuring call routing and queues, and connecting RingCentral to the CRM and tools your team uses, so calls, texts and messages are recorded there.

What's involved in setting up RingCentral AI Receptionist?

AI Receptionist (AIR) learns from your website, FAQs and uploaded documents, then answers routine questions, routes calls and sends follow-up texts. We load that material, set the routing rules and test it against the calls you actually get.

Can you help us switch from our current phone provider?

Yes. Moving off a legacy PBX or another VoIP or UCaaS provider, including number porting and reconnecting your existing integrations, is part of the standard implementation.

Do you sell RingCentral licenses directly?

Yes. As a RingCentral partner we can set up your RingCentral account and licenses. We also do the configuration, AI Receptionist training, CRM integrations and ongoing support.

What does ongoing support look like after go-live?

Configuration changes, adding or removing users, troubleshooting integrations, and checking that AI Receptionist and call routing keep working as the business changes.

Ingenious Digital
IngeniousDigital
in partnership withRingCentral

RingCentral is a registered trademark of RingCentral, Inc. Other third-party marks referenced herein are trademarks of their respective owners.